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Crafted Websites and Graphics that Leave a Lasting Impression

Terms & Conditions

1. Definitions

“Company” refers to Nordisk handel och Utveckling AB also known as Kalo Marketing Solutions.
“Client” refers to the contracting party purchasing services from the Company.
“Services” means any marketing, website development, SEO, consultancy, design, or related services provided by the Company.
“Agreement” refers to these Terms & Conditions together with any written proposal, quotation, or service description accepted by the Client.

2. Scope of Services

2.1 The Company delivers Services as specified in an agreed quotation or proposal.
2.2 The Company reserves the right to reasonably modify the scope if required to fulfil the project, provided such modifications do not materially change the nature of the Services.
2.3 Any additional work requested by the Client that falls outside the agreed scope will be subject to additional fees.

3. Formation of Agreement

3.1 An Agreement is formed when the Client approves a quotation, signs a contract, or otherwise expresses acceptance in writing.
3.2 Swedish contract law (Avtalslagen 1915:218) governs the validity of the Agreement.

4. Client Responsibilities

4.1 The Client shall provide accurate information, materials, and access necessary for the Company to deliver the Services.
4.2 Delays caused by the Client’s failure to provide required materials or approvals shall extend project deadlines accordingly.
4.3 The Client guarantees that all materials provided (text, images, videos, trademarks, etc.) do not infringe third-party rights.

5. Fees and Payment Terms

5.1 All fees are stated excluding Swedish VAT unless otherwise agreed.
5.2 Payment is due within 10 days of invoice date unless otherwise specified.
5.3 Late payments accrue interest according to the Swedish Interest Act (Räntelagen 1975:635).
5.4 The Company may suspend Services if payment is overdue.

6. Intellectual Property Rights

6.1 All intellectual property created by the Company remains the property of the Company until full payment is received.
6.2 Upon full payment, the Client receives a non-exclusive, royalty-free license to use the final deliverables.
6.3 The Company retains the right to showcase non-confidential work in its portfolio, marketing material, or case studies unless the Client expressly prohibits this in writing.

7. Data Protection & Confidentiality

7.1 Both parties shall process personal data in accordance with the EU GDPR Regulation (EU) 2016/679.
7.2 The Company will not share Client data with third parties except when necessary to fulfil the Services (e.g., hosting providers, analytics tools).
7.3 Both parties agree to maintain confidentiality regarding business information received during the cooperation.

8. Third-Party Tools and Integrations

8.1 The Company may use third-party platforms such as hosting services, analytics tools, CRM systems, or software necessary to complete the Services.
8.2 The Company is not responsible for outages, pricing changes, or limitations originating from such third-party providers.
8.3 The Client is responsible for subscription costs related to third-party tools unless otherwise agreed.

9. Revisions and Approval

9.1 Unless otherwise stated, the Client is entitled to two rounds of revisions per deliverable.
9.2 Additional revisions are billed at the Company’s standard hourly rate.
9.3 Deliverables are deemed accepted if the Client does not request revisions within 5 business days after delivery.

10. Limitation of Liability

10.1 The Company is liable only for direct damages caused by negligence and limited to the total fee paid by the Client during the last 3 months.
10.2 The Company is not liable for:

Loss of profit or revenue

Business interruptions

Loss of data

Third-party service failures
10.3 Nothing in this Agreement limits liability for intentional misconduct (uppsåt) or gross negligence (grov vårdslöshet) under Swedish law.

11. Termination

11.1 Either party may terminate the Agreement with 30 days’ written notice unless a fixed-term contract applies.
11.2 The Company may terminate immediately if the Client:

Fails to pay invoices

Misuses the Services

Violates legal or ethical standards
11.3 Upon termination, the Client must pay for all completed work up to the termination date.

12. Portfolio Rights

12.1 Unless otherwise agreed, the Company may display the Client’s project (excluding sensitive data) in portfolios, sales materials, and social media.

13. Force Majeure

13.1 The Company is not liable for delays or damages caused by circumstances beyond reasonable control, such as government actions, power outages, cyber-attacks, or natural events.

14. Governing Law and Jurisdiction

14.1 This Agreement is governed by Swedish substantive law.
14.2 Any disputes shall primarily be resolved through negotiation.
14.3 If unresolved, disputes shall be settled by Swedish general courts, with Örebro District Court (Örebro tingsrätt) as the first instance.

15. Entire Agreement

15.1 These Terms & Conditions constitute the entire understanding between the parties and supersede all prior oral or written agreements.
15.2 Amendments must be made in writing and approved by both parties.

16. Contact Information

Kalo Marketing Solutions
Olvongatan, Örebro Sweden
559065-4108 Nordisk Handel och utveckling AB
[email protected]